Software Support Request

Eclipse Scientific values you as an important customer. Please contact our Software Support team at (519) 372-1831 or complete the form below.

Please enter your information (* indicates a required field):

First Name *
Last Name *
Company *
Email *
Phone *
Address 1
Address 2
Zip/Postal Code

Please complete the form selections below:
Product *
Serial NumberYes No * If Yes, please provide Serial Number
HardLock Key Yes No * If Yes, please provide Key ID
Software Version 
Description of Problem

Your privacy on the Internet is important to Eclipse Scientific Inc.

Eclipse Scientific does not collect any personally identifiable information from you except when you expressly volunteer the information. This includes when you:

Eclipse Scientific Inc. is the sole owner of the information collected on this Website and will not sell, share, or rent personally identifiable information. Among other things, this personally identifiable information is used to respond to your requests and inquiries, and to communicate timely information and special offers / requested newsletter. You can choose not to receive such information by e-mailing


For more information, email us at 
or call (800) 490-1072 and ask for Software Support